4567 Lougheed Hwy #301, Burnaby, BC V5C 3Z6

[email protected] | 1 (800) 988-8039

Customer service hours of operation: PST
9:00am to 11:00pm Monday to Friday

Closed Saturday and Sunday

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

There will be a standard $30 shipping fee and Free Shipping on orders over $299.

Which payment methods are accepted in the Online Shop?

We accept all major credit cards, paypal, and Interac E-Transfer.

How long will delivery take?

Shipping takes about 7-14 business days to deliver.

How secure is shopping in the Online Shop? Is my data protected?

We ensure that your data is protected with our highly encrypted system. Your data are cleared every 30 days to ensure safety.

What exactly happens after ordering?

After ordering, you will receive a tracking number for your order. Your order will then get processed and ship to your front door or local post office.

Do I receive an invoice for my order?

Upon placing an order, you will receive an invoice with what you ordered.

Send us an email